Orders for less than €25 cost:

€5 - Portugal and Spain

€10 - Rest of European Union 

€25 - Rest of the world

Any item ordered will be sent the next business day except for Pre-Order items that can take up to 20 working days to be shipped.

Delivery time and destination:

24 to 48 hours - Spain and Portugal

3 to 4 days - France, Germany, Belgium, Denmark, Holland, Luxembourg, Austria, UK and Italy

4 to 6 days - Greece, Slovakia, Slovenia, Estonia, Hungary, Ireland

5 to 7 days - Sweden, Filand, Norway, Switzerland

7 days to 3 weeks - Rest of the world

All orders outside the EU may be subject to additional fees and customs taxes. These fees are calculated by the customs authorities.

returns & exchanges

If you are not satisfied with your purchase, you may return the items you ordered within a maximum period of 30 days.

In this case you will have to take charge of the return shipment to our warehouses. You may do it with your preferred transport company.

The product must be in perfect condition and with the original tags attached.

If you want to exchange the item for a different size, color or model, you must complete the return and create a new order.

Address for returns: 
Lx Factory, Rua Rodrigues Faria, 103, Ed.G, Piso 0

1300-501 Lisboa

The return process takes approximately 15 days. We will send you an email when we have made the refund.

The refund will be competed in the same method in which the purchase was made (card or Paypal).

You may also return and/or exchange your online purchase in our physical store in Lx Factory.